Privacy Policy

2. Categories of Information Collected

2.1 Personal Information

We may collect:

• Name, email, phone number
• Billing and payment details
• Business and professional information
• Account credentials
• Communications and support records

2.2 Non-Personal and Technical Information

• IP address, browser, device data
• Usage behavior and interaction data
• Session logs and analytics
• Cookies and tracking identifiers

2.3 AI Interaction Data

• Prompts, inputs, and queries submitted to AI systems
• AI-generated outputs and interaction logs
• Feedback and refinement data

3. Legal Basis for Processing (Where Applicable)

We process data under one or more of the following lawful bases:

• Performance of a contract
• Legitimate business interests
• Legal and regulatory compliance
• User consent

4. Purpose of Data Use

We use collected data to:

• Deliver AI training, consulting, and services
• Operate, maintain, and improve AI systems
• Personalize user experience and outputs
• Process transactions and enforce agreements
• Provide support and communications
• Ensure platform security and fraud prevention
• Conduct analytics and performance optimization

5. AI-Specific Provisions and Liability Shield

5.1 Nature of AI Services

You acknowledge that:

• AI outputs are generated probabilistically, not guaranteed facts
• Outputs may contain inaccuracies, omissions, or outdated information
• AI tools are assistive, not authoritative

5.2 User Responsibility

You agree:

• To independently verify AI-generated outputs before reliance
• Not to use outputs as sole basis for legal, financial, medical, or business decisions
• That all actions taken based on AI outputs are at your own discretion and risk

5.3 Limitation of AI Liability

To the maximum extent permitted by law:

• The Company shall not be liable for any damages arising from:
  • AI-generated outputs
  • Errors, hallucinations, or omissions
  • Business, financial, or operational decisions made using AI

This clause survives termination of use.

6. Intellectual Property & Data Ownership

6.1 Company IP

All AI systems, prompts, frameworks, training materials, workflows, and methodologies are:

• Proprietary to the Company
• Protected by intellectual property laws
• Not subject to replication, resale, or reverse engineering

6.2 User Data

You retain ownership of your personal data. However, you grant the Company a limited, non-exclusive, worldwide license to:

• Process and use your inputs to provide services
• Improve system performance
• Train internal AI models (in anonymized or aggregated form)

6.3 AI Outputs

Unless otherwise stated:

• Outputs are provided for your use
• You are responsible for how they are used
• The Company retains rights to underlying systems and structures

7. Data Retention and Minimization

We retain data only as long as necessary to:

• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes and enforce agreements

We may anonymize data for long-term analytics and AI improvement.

8. Data Security

We implement commercially reasonable safeguards including:

• Encryption protocols
• Secure cloud infrastructure
• Access controls and authentication
• Monitoring and vulnerability management

However, no system is fully secure. You acknowledge inherent risks of digital transmission.

9. Data Sharing and Disclosure

We do not sell personal data. We may disclose data:

• To vetted service providers under confidentiality agreements
• To comply with legal obligations
• To protect rights, safety, and platform integrity
• In connection with mergers, acquisitions, or restructuring

10. Cookies and Tracking

We use cookies and tracking technologies to:

• Improve user experience
• Analyze usage patterns
• Optimize performance

You may disable cookies via browser settings.

11. User Rights

Depending on jurisdiction, you may:

• Access your data
• Request correction or deletion
• Object to processing
• Request portability
• Withdraw consent

Requests: [email protected]

12. Children’s Data

We do not knowingly collect data from individuals under 16. Any such data will be promptly deleted.

13. Third-Party Services

We are not responsible for third-party privacy practices. Use of external services is at your own risk.

14. Governing Law and Jurisdiction

This Policy is governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

15. Dispute Resolution and Arbitration (ENFORCEABLE CLAUSE)

15.1 Mandatory Arbitration

Any dispute arising from or relating to this Policy or the Services shall be resolved by:

• Binding arbitration, not court litigation
• Administered under the rules of the American Arbitration Association (AAA)

15.2 Waiver of Class Actions

You agree:

• To resolve disputes individually
• To waive any right to class-action lawsuits

15.3 Venue

Arbitration shall occur in Texas, unless otherwise agreed.

16. Limitation of Liability

To the maximum extent permitted by law:

• The Company shall not be liable for indirect, incidental, consequential, or punitive damages
• Total liability shall not exceed the amount paid by you for services within the last 12 months

17. Updates to This Policy

We may update this Policy periodically. Continued use constitutes acceptance of changes.

18. Contact Information

Company: iNGEN Enterprises Solutions LLC
Program: AI Kingdom Club